University of Connecticut University of UC Title Fallback Connecticut


Frank Mack

Frank Mack
Frank Mack is an Associate Professor of the Department of Dramatic Arts in UConn’s School of Fine Arts and Director of UConn’s MFA Program in Arts Administration and Arts Administration Online Graduate Certificate. He graduated from the University of Kansas in Lawrence in 1985 with a bachelor’s degree in theatre arts then earned an MFA in directing from Virginia Tech in Blacksburg in 1988. Mack was awarded a grant from the North Carolina Arts Council, which enabled him to work in community arts administration at Durham Arts Council, Inc. He then accepted a position at Arena Stage in Washington DC as Project Manager where, in addition to general administrative duties, he worked on a three-year new play project with Anna Deavere Smith that resulted in the fall 1997 premiere of House Arrest, First Edition.

Mack was then named Managing Director of the California Shakespeare Theatre in Berkeley where he helped lead a financial turn-around based on a doubling of contributed income and a substantial increase in ticket sales. He served as Managing Director of Geva Theatre in Rochester, NY, a LORT B theatre, before he became Managing Director of the NJ Shakespeare Festival in Madison, NJ, where he worked for one year before coming to CRT. Mr. Mack served as an institutional planning consultant for the Contemporary American Theatre Festival in Shepherdstown, WV, The African Continuum Theatre Company in Washington, D.C., Coconut Grove Playhouse in Coral Gables, FL, and as a Peer Advisory for the CT Office of the Arts he has served as a consultant the Avery Ensemble, The CT League of History Organizations, Goshen Players, The Vernon Community Arts Center, The  Wood Memorial Library, and Bill Memorial Library. He has also served as a panelist for the Connecticut Commission for the Arts, and the Greater Hartford Arts Council.

Students will apply the same discipline they cultivated, as well as the same skills they learned to become an artist—problem-solving, meeting deadlines, the perseverance to practice until they perfect their skill—to their job as an arts administrator.



Dale Edwards

Edwards_PicDale Edwards is an Assistant Professor of Arts Administration & Marketing Director for the School of Fine Arts. He graduated from Ohio University in Athens with a bachelor’s degree in communications with a minor in theater then earned an MFA in performing arts management from Brooklyn College in New York. His career in New York City began in the marketing department of Alvin Ailey Dance Theater. He then moved to Disney Theatrical Productions where he worked on the New York productions of The Lion King, Beauty and the Beast, and Elton John and Tim Rice’s Aida. Mr. Edwards worked with Manhattan Theatre Club, both in-house and as part of SpotCo advertising agency.

At SpotCo, he aided in establishing the company’s Broadway presence, while continuing their tradition of excellence off-Broadway with productions like Doubt, Rabbit Hole, Shining City, Blackbird, LoveMusikCome Back Little Sheba, and Tops Girls. He also launched the new home of the Guthrie Theater in Minneapolis, the Broadway productions of A Moon for the Misbegotten starring Kevin Spacey, Chicago, The Little Dog Laughed, and many more. Prior to joining the faculty at the University of Connecticut, Edwards served as the associate director of marketing and advertising for the Metropolitan Opera where he oversaw ticket sales for the opera house in New York, as well as The Met: Live in HD simulcasts around the world.



Heather M. Kitchen

Heather M. Kitchen is a theater administrator with more than 40 years of professional experience, specializing in strategic and program planning, fundraising, financial analysis, board development, and union negotiations. During her illustrious career, Ms. Kitchen has led several performing arts organizations in both the United States and Canada. She has also had a noted international career in production and stage management.

Prior to joining the Arts Consulting Group (ACG), Ms. Kitchen served as Managing Director of Dallas Theater Center (DTC) for five seasons. While at DTC, the theater grew its budget of $7.5 million to more than $12 million and successfully completed a $13.1 million capital campaign, helping solidify the organization as a leading player in the American regional theater movement. As Executive Director of American Conservatory Theater (A.C.T.) in San Francisco for 14 seasons, Ms. Kitchen grew the organization’s budget from $11 million to $20 million and eliminated $2.6 million in debt and deficit. She also led the first ever endowment campaign to strengthen A.C.T.’s financial position, allowing an expansion of its artistic goals and achieving $31 million in support. Ms. Kitchen was instrumental in the further development of the famed Conservatory at A.C.T. and its top-five ranked Master of Fine Arts program.

Ms. Kitchen held the position of General Manager of the Citadel Theatre in Edmonton, Alberta for four seasons.  Working with General Director Robin Phillips, she oversaw the management of the company, which annually produced up to 14 plays, an International Children’s Festival, a Teen Festival, and the school programs in its five-theater complex. As Production Manager at Theatre New Brunswick, Ms. Kitchen reduced production costs by 30 percent. She worked in stage management for 15 years in many of the major regional theaters across Canada, including six seasons at the Stratford Festival, five seasons with The Neptune Theatre, and four seasons at Canadian Stage Company.

Ms. Kitchen is a noted teacher of stage, production, and theater management, having taught and guest lectured at more than 20 universities and colleges throughout Canada and the United States, including Stanford University, Ryerson University, University of California Berkeley, and the Universities of Waterloo, Western Ontario, Guelph, Alberta, and Saskatchewan, among others.